Contact Us
 
 

Contact Us

Various Channels

Hotline
Member Hotline: 2298 9333
Government Employee Hotline: 2298 9393
Email
General: This email address is being protected from spambots. You need JavaScript enabled to view it.
Pension Services: This email address is being protected from spambots. You need JavaScript enabled to view it.
Media: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax
General Fax: 2520 0303
Pension Services Fax: 2992 0507

Office

Address:
18/F Cosco Tower,
183 Queen's Road Central,
Hong Kong
Office Hour:
Monday to Friday
9:00am – 6:00pm
General Line:
 

Send A Message

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Feedback – Compliments / Suggestions / Complaints

We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.