Contact Us
                                                           
                                                           

                                                          Contact Us

                                                          Various Channels

                                                          Hotline
                                                          Member Hotline: 2298 9333
                                                          Government Employee Hotline: 2298 9393
                                                          Email
                                                          General: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                                          Pension Services: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                                          Media: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                                          Fax
                                                          General Fax: 2520 0303
                                                          Pension Services Fax: 2992 0507

                                                          Office

                                                          Address:
                                                          18/F Cosco Tower,
                                                          183 Queen's Road Central,
                                                          Hong Kong
                                                          Office Hour:
                                                          Monday to Friday
                                                          9:00am – 6:00pm
                                                          General Line:
                                                           

                                                          Send A Message

                                                          You may make use of the following electronic form to contact us.

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                                                          Feedback – Compliments / Suggestions / Complaints

                                                          We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.