Contact Us
                                               
                                               

                                              Contact Us

                                              Various Channels

                                              Hotline
                                              Member Hotline: 2298 9333
                                              Government Employee Hotline: 2298 9393
                                              Email
                                              General: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                              Pension Services: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                              Media: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                              Fax
                                              General Fax: 2520 0303
                                              Pension Services Fax: 2992 0507

                                              Office

                                              Address:
                                              18/F Cosco Tower,
                                              183 Queen's Road Central,
                                              Hong Kong
                                              Office Hour:
                                              Monday to Friday
                                              9:00am – 6:00pm
                                              General Line:
                                               

                                              Send A Message

                                              You may make use of the following electronic form to contact us.

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                                              Feedback – Compliments / Suggestions / Complaints

                                              We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.