Important Notes
                                               
                                               

                                              How You Can Help

                                              You can also help further protect the privacy and security of your personal information.

                                              Password Protection

                                              To prevent unauthorised login, you can:

                                              • change the default password
                                              • change your password regularly via our website (after login to the member information area) or interactive voice response system (IVRS)
                                              • use a password memorable to yourself only, but not easily guessed by others
                                              • use a unique password for this login (never use the same user account number in other public services)
                                              • keep your login ID and PIN private
                                              • connect to your personal account in a properly secured and trusted workstation or mobile equipment(e.g. virus free, with security updates and patches)
                                              • log out your connection after use

                                              Fraudulent Websites

                                              It only takes a few simple steps to verify whether your computer is connected to our website:

                                              • directly type in the portal site address of BCT (www.bcthk.com) as starting place (Please note that when processing "Account Login" via "Your Online Account" login box, the link will be redirected to www.e-mpfhk.com)
                                                Portal site address
                                              • check if there is a "Locked" padlock symbol on your internet web browsers with digital certificate registered for www.e-mpfhk.com, and issued by a certificate authority
                                                Locked padlock symbol

                                               

                                              In case of any detection of errors and unauthorized transactions online, please contact us immediately :
                                              Member Hotline 2298 9333
                                              Employer Hotline 2298 9388
                                              Premier Pooled ORSO Retirement Plan Hotline 2298 9389

                                              Enjoy your visit to our website and the hassle-free online account services with peace of mind!