Important Notes

How You Can Help

You can also help further protect the privacy and security of your personal information.

Password Protection

To prevent unauthorised login, you can:

  • change the default password
  • change your password regularly via our website (after login to the member information area) or interactive voice response system (IVRS)
  • use a password memorable to yourself only, but not easily guessed by others
  • use a unique password for this login (never use the same user account number in other public services)
  • keep your login ID and PIN private
  • connect to your personal account in a properly secured and trusted workstation or mobile equipment(e.g. virus free, with security updates and patches)
  • log out your connection after use

Fraudulent Websites

It only takes a few simple steps to verify whether your computer is connected to our website:

  • directly type in the portal site address of BCT ( as starting place (Please note that when processing "Account Login" via "Your Online Account" login box, the link will be redirected to
    Portal site address
  • check if there is a "Locked" padlock symbol on your internet web browsers with digital certificate registered for, and issued by a certificate authority
    Locked padlock symbol


In case of any detection of errors and unauthorized transactions online, please contact us immediately :
Member Hotline 2298 9333
Employer Hotline 2298 9388
Premier Pooled ORSO Retirement Plan Hotline 2298 9389

Enjoy your visit to our website and the hassle-free online account services with peace of mind!