How to administer your MPF plan

We are committed to provide quality services with positive customer experience. As such, we provide employers with the following for administering their MPF accounts.

ParticularsWebsite24-hour IVRSEmployer
Servicing Bank
Submit documents       Tick
Submit remittance statement and / or
make contribution payments*
Tick*     Tick
Handle enquiries Tick   Tick Tick
Check balances Tick Tick Tick  
Check contribution record
(contribution paid and not paid)
Tick Tick Tick  
Check employee record Tick   Tick  
Check fund prices Tick Tick Tick  
Obtain administrative forms Tick Tick Tick  
Obtain product / investor education
Tick Tick Tick  
Obtain information update form Tick Tick Tick  
Change PIN Tick Tick    
Obtain e-statement Tick      

* Making contribution payments via website by direct debit authorisation service (via a bank of your choice) or PPS.

#Servicing Banks include Chong Hing Bank, Dah Sing Bank, Fubon Bank, ICBC (Asia), OCBC Wing Hang, Public Bank (Hong Kong), Shanghai Commercial Bank and Wing Lung Bank

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If you ever need any assistance with administering the MPF account, our dedicated MPF experts are always ready to help.

For more details, please refer to the following: