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                                                              10. Mobile Phone Number & Email Address are Essential for the Full Implementation of “Two-factor Authentication”
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                                                              Mobile Phone Number & Email Address are Essential for the Full Implementation of “Two-factor Authentication”

                                                              To offer a safer and more reliable online platform for you to manage MPF account, we have launched Two-factor Authentication ("2FA") for BCT's ePlatforms earlier this year. This measure will be fully implemented from 8 October 2019. If you have not provided BCT with a valid local mobile phone number or email address by then, you will not be able to log into your member account.

                                                              We provide two options to enable 2FA: (1) one-time password via SMS / email, or (2) use of biometric factor such as fingerprints or facial recognition. When you register for biometric factor, you also need to receive the one-time password via SMS / email. Therefore, please provide a valid local mobile phone number or an email address to BCT to avoid any inconvenience when logging into your account in the future.

                                                              How to update / provide mobile phone number and email address?

                                                              Member Website
                                                              After login, please update / provide your information in "Personal Information Maintenance" page under "My BCT".
                                                              Click here to log in

                                                              Information Update Form (For Scheme Member)
                                                              Please post or fax the completed and signed form to BCT
                                                              Click here to download the form

                                                              For the functions and features of 2FA, please watch the '3 Minutes Guide on "Two-factor Authentication" Usage' short video or visit BCT website for more information.

                                                              Enrollment Timeline: within 60 days of employment.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Download and complete the Member Enrollment Form (Note: Authorised signature with company chop are required) and send it to us.

                                                              Upon completion of your enrollment
                                                              • Notice of Participation will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                              Enrollment Timeline: the next working day following the 1st pay day or the 10th day from the commencement of employment, whichever is earlier.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Complete the following forms and send to us directly

                                                              Upon completion of your enrollment
                                                              • Notice of Participation and Casual Employee Card will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                               

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