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                                                              BCT won 2 Mystery Caller Assessment Awards in HKCCA Award 2021

                                                              BCT received the "Best-in-Class" award for 10 consecutive years and the "Gold" award for 11 consecutive years in the "Finance and Insurance" sector at the "Mystery Caller Assessment Award", in recognition of our long-standing achievement in serving customers.

                                                              Providing excellent customer service is one of our top agendas and we have been increasing investment in people and technology to elevate customer experience. Leveraging the latest technology, our customer services professionals are very well-equipped to cater to customers' needs on retirement planning for now and in the future.

                                                              Organized by the Hong Kong Customer Contact Association, the Mystery Caller Assessment Award aims to assist participating customer service providers who provide the service over the phone or through online platforms to enhance their service level and refine the contact handling best practices.

                                                               

                                                              Remarks: The above awards are for reference only, with the sole purpose of corporate communications. Investment involves risks. Past performance is not indicative of future performance.

                                                              Enrollment Timeline: within 60 days of employment.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Download and complete the Member Enrollment Form (Note: Authorised signature with company chop are required) and send it to us.

                                                              Upon completion of your enrollment
                                                              • Notice of Participation will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                              Enrollment Timeline: the next working day following the 1st pay day or the 10th day from the commencement of employment, whichever is earlier.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Complete the following forms and send to us directly

                                                              Upon completion of your enrollment
                                                              • Notice of Participation and Casual Employee Card will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                               

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