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                                                              BCT Won Mystery Caller Awards for 7 consecutive years

                                                              BCT’s customer contact centre has once again won multiple awards at the Mystery Caller Assessment Award under HKCCA Awards 2017, organized by the Hong Kong Call Centre Association (HKCCA). The awards we scooped this year include:

                                                              • Finance & Insurance – Gold Award (for the 7th consecutive year)
                                                              • Finance & Insurance – Best-in-class Award (for the 6th consecutive year)
                                                              • Best-of-the-Best Award (for the 4th time, and 3rd consecutive year)

                                                              gala dinner

                                                              The HKCCA Awards have been recognized as “the Oscars of the contact centre industry” while The Mystery Caller Assessment Award has been the most popular corporate category among the HKCCA Awards, attracting the most entries every year. This year, competition has gotten fiercer, with over 48 corporate participants competing the awards.

                                                              It is greatly encouraging to be recognized by the HKCCA at this occasion, and in the past years. These awards demonstrate that, our multi-channel servicing platform and dedicated customer service professionals are always prepared to meet customers’ ever-changing needs. Being an “MPF Expert”, BCT will further strengthen member engagement and help them plan for a desired retirement.

                                                              Enrollment Timeline: within 60 days of employment.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Download and complete the Member Enrollment Form (Note: Authorised signature with company chop are required) and send it to us.

                                                              Upon completion of your enrollment
                                                              • Notice of Participation will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                              Enrollment Timeline: the next working day following the 1st pay day or the 10th day from the commencement of employment, whichever is earlier.

                                                              Just one step to take:

                                                              For Enrollment
                                                              Fill-in form
                                                              Fill-in form

                                                              Complete the following forms and send to us directly

                                                              Upon completion of your enrollment
                                                              • Notice of Participation and Casual Employee Card will be sent to your employees within five working days upon receipt of the enrollment form.
                                                              • Email or SMS notification will be sent to your employees for retrieving a verification code, which could be used for password set up via member website afterwards.

                                                              Please read the relevant MPF Scheme Brochure before completing the above application forms.

                                                               

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