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                                                              8. BCT Won Mystery Caller Awards for 7 consecutive years
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                                                              BCT Won Mystery Caller Awards for 7 consecutive years

                                                              BCT’s customer contact centre has once again won multiple awards at the Mystery Caller Assessment Award under HKCCA Awards 2017, organized by the Hong Kong Call Centre Association (HKCCA). The awards we scooped this year include:

                                                              • Finance & Insurance – Gold Award (for the 7th consecutive year)
                                                              • Finance & Insurance – Best-in-class Award (for the 6th consecutive year)
                                                              • Best-of-the-Best Award (for the 4th time, and 3rd consecutive year)

                                                              gala dinner

                                                              The HKCCA Awards have been recognized as “the Oscars of the contact centre industry” while The Mystery Caller Assessment Award has been the most popular corporate category among the HKCCA Awards, attracting the most entries every year. This year, competition has gotten fiercer, with over 48 corporate participants competing the awards.

                                                              It is greatly encouraging to be recognized by the HKCCA at this occasion, and in the past years. These awards demonstrate that, our multi-channel servicing platform and dedicated customer service professionals are always prepared to meet customers’ ever-changing needs. Being an “MPF Expert”, BCT will further strengthen member engagement and help them plan for a desired retirement.

                                                              MPF Scheme

                                                              For Employer
                                                              Tools
                                                              Demo / User Guide
                                                               
                                                              MPF Calculator (Regular Employee)

                                                              This handy calculator helps employers calculate MPF contributions for their regular employees and prepare remittance statements for submission to BCT.

                                                              Tools with Download Tool
                                                              Demo Demo
                                                              Tools with Download Tool
                                                              Demo Demo
                                                               
                                                              MPF Calculator (Casual Employee)

                                                              This handy calculator helps employers calculate MPF contributions for their casual employee and prepare remittance statements / contribution forms for submission to BCT.

                                                              Tools with Download Tool
                                                              Demo Demo
                                                              Tools with Download Tool
                                                              Demo Demo
                                                               
                                                              Contribution Form (Casual Employee)

                                                              This handy form helps employers prepare contribution information for submission to BCT.

                                                              Tools with Download Tool
                                                              Tools with Download Tool
                                                               
                                                              C-Online

                                                              Please note that C-Online is only applicable for calendar month payroll cycle that starts from the first day of the month and ends on the last day of the month.

                                                              User Guide User Guide
                                                              User Guide User Guide
                                                               
                                                              Contribution Computation Tool (First Contribution of Regular Employee)

                                                              The Calculator is only applicable for calculating the first contribution for calendar month payroll employees (other than casual employees) between the age of 18 and 65. It is not applicable to those employees (i) who reach the age of 65 or cease employment during a payroll period that falls within the first contribution period, or (ii) whose employment is transferred between companies as a result of business ownership change or intra-group transfer.

                                                              Tools Tool
                                                              Tools Tool
                                                               
                                                              Contribution Computation Tool (Casual Employee)

                                                              This Contribution Computation Tool helps employers calculate contributions for their casual employees conveniently and speedily.

                                                              Tools Tool
                                                              Tools Tool
                                                               
                                                              Autobill

                                                              When making MPF contributions every month, employers are required to submit a remittance statement listing the contribution details of all employees enrolled in the MPF plan. If your employees earn steady income and the staff turnover is low, Autobill will definitely save your time in making MPF contributions. Under the Autobill arrangement, BCT will prepare the remittance statement for you with the last available relevant income of your employees and send you a pre-printed remittance statement with contribution details by post before the end of each month. You will only need to verify the contribution details, sign and submit that remittance statement together with contribution payment to BCT by post for handling. For details, please call our Employer Hotline at 2298 9388.

                                                              User Guide User Guide
                                                              User Guide User Guide
                                                               
                                                              eEnrolment

                                                              When you enroll new employees to the MPF scheme, make use of BCT’s new "eEnrolment" service. Login to “Employer ePlatform” at www.bcthk.com, fill in and submit basic information of the employees under “eEnrolment”. Your employees will receive a link through SMS/email with instructions to complete the enrolment process. Save time from form collection and further follow up.

                                                              User Guide User Guide
                                                              User Guide User Guide


                                                              For Employee/Self-employed
                                                              Tools
                                                              Demo / User Guide
                                                              Retirement Calculator
                                                              Tools Tool
                                                              Tools Tool
                                                              Reading Guide & Glossary to Your Member Benefit Statement (Annual)
                                                              User Guide User Guide
                                                              User Guide User Guide
                                                              Reading Guide & Glossary to Your Member Benefit Statement (Semi-annual)
                                                              User Guide User Guide
                                                              User Guide User Guide
                                                              eEnrolment
                                                              Tools Tool
                                                              User Guide User Guide
                                                              Tools Tool
                                                              User Guide User Guide
                                                              How to login member website
                                                              Demo Demo
                                                              Demo Demo
                                                              How to Proceed Fund Switching
                                                              Demo Demo
                                                              Demo Demo
                                                              How to Change Investment Mandate
                                                              Demo Demo
                                                              Demo Demo
                                                              MPF eChannel – Consolidate & Transfer MPF
                                                              Demo Demo
                                                              Demo Demo
                                                              MPF eChannel – Tax Deductible Voluntary Contributions (TVC)
                                                              User Guide User Guide
                                                              User Guide User Guide