Support
                                                               
                                                               

                                                              BCT has Launched Two-factor Authentication

                                                              BCT has launched "Two-factor Authentication" for online member account. You must login to your account with "one-time password" or you can choose to login with "biometric factor" according to your personal settings.

                                                              2FA Video E

                                                              One-time Password
                                                              You can choose to receive the "one-time password" via SMS or email.

                                                              Features
                                                              - Applicable to all computers and mobile devices
                                                              - No registration is required
                                                              - No need to memorize and save password
                                                              - More protection as the password is generated by computer instantly, which can only be used once and cannot be predicted

                                                              Biometric Factor

                                                              Biometric factor is login to account via fingerprints or facial recognition1, you need to register for using biometric factor. You can register fingerprints or facial recognition via simple steps in BCT mobile app "BCT MPF" on mobile device2.

                                                              Features
                                                              - Login to your account with your own unique fingerprint or face recognition, only you can login to your account so account security is enhanced.
                                                              - No need to memorize and save password
                                                              - Account login is faster and convenient

                                                              1 Facial recognition is supported by certain models of mobile device under iOS system.
                                                              2 Mobile device with fingerprint or facial recognition is required.

                                                              valid mobile phone number and email address are mandatory for BCT’s 2FA, for sending one-time password. Please ensure that your registered mobile phone numbers and email addresses at BCT are updated.

                                                              Due to online login security reason, starting from 8 October 2019, if BCT does not have your effective local mobile phone number and email, we will not be able to send one-time password when you login to your account. To provide / update mobile phone number and email address, please login to our web and go to “Personal Information Maintenance” page under “MyBCT”.

                                                               

                                                              Customize User ID
                                                              You can now choose to customize "user ID". Customized "user ID" is easy to remember and difficult to be predicted by others, safeguard account security. You can set your "user ID" in member website via the "Password and Customized User ID Management" page under "My BCT".

                                                               

                                                               


                                                              MPF Scheme

                                                              For Employer
                                                              Tools
                                                              Demo / User Guide
                                                               
                                                              MPF Calculator (Regular Employee)

                                                              This handy calculator helps employers calculate MPF contributions for their regular employees and prepare remittance statements for submission to BCT.

                                                               
                                                              MPF Calculator (Casual Employee)

                                                              This handy calculator helps employers calculate MPF contributions for their casual employee and prepare remittance statements / contribution forms for submission to BCT.

                                                               
                                                              Contribution Form (Casual Employee)

                                                              This handy form helps employers prepare contribution information for submission to BCT.

                                                               
                                                              C-Online

                                                              Please note that C-Online is only applicable for calendar month payroll cycle that starts from the first day of the month and ends on the last day of the month.

                                                               
                                                              Contribution Computation Tool (First Contribution of Regular Employee)

                                                              The Calculator is only applicable for calculating the first contribution for calendar month payroll employees (other than casual employees) between the age of 18 and 65. It is not applicable to those employees (i) who reach the age of 65 or cease employment during a payroll period that falls within the first contribution period, or (ii) whose employment is transferred between companies as a result of business ownership change or intra-group transfer.

                                                               
                                                              Contribution Computation Tool (Casual Employee)

                                                              This Contribution Computation Tool helps employers calculate contributions for their casual employees conveniently and speedily.

                                                               
                                                              Autobill

                                                              When making MPF contributions every month, employers are required to submit a remittance statement listing the contribution details of all employees enrolled in the MPF plan. If your employees earn steady income and the staff turnover is low, Autobill will definitely save your time in making MPF contributions. Under the Autobill arrangement, BCT will prepare the remittance statement for you with the last available relevant income of your employees and send you a pre-printed remittance statement with contribution details by post before the end of each month. You will only need to verify the contribution details, sign and submit that remittance statement together with contribution payment to BCT by post for handling. For details, please call our Employer Hotline at 2298 9388.

                                                               
                                                              eEnrolment

                                                              When you enroll new employees to the MPF scheme, make use of BCT’s new "eEnrolment" service. Login to “Employer ePlatform” at www.bcthk.com, fill in and submit basic information of the employees under “eEnrolment”. Your employees will receive a link through SMS/email with instructions to complete the enrolment process. Save time from form collection and further follow up.



                                                              For Employee/Self-employed
                                                              Tools
                                                              Demo / User Guide
                                                              Retirement Calculator
                                                              Reading Guide & Glossary to Your Member Benefit Statement (Annual)
                                                              Reading Guide & Glossary to Your Member Benefit Statement (Semi-annual)
                                                              How to login member website
                                                              How to Proceed Fund Switching
                                                              How to Change Investment Mandate
                                                              MPF eChannel – Consolidate & Transfer MPF
                                                              MPF eChannel – Tax Deductible Voluntary Contributions (TVC)